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​PowRShip, End-To-End Returns Management

The reality of retail is, even when orders are 100% accurate and delivered on time, there will still be a small percentage of returns from customers who decide they no longer need the product or find the item does not meet their particular needs. We offer complete return management services and restocking of returned items to inventory when appropriate.

Let's Discuss Returns

Simplified Returns Solutions @ PowRShip Logistics       

Product Returns are an unfortunate aspect of doing business in eCommerce, however, PowRShip Logistics Services simplifies returns with efficient eCommerce returns processing in 4 distinct steps. Our staff are trained to be ready to handle all your returns (easy or complex) as if they were their own, according to your specific instructions.

OUR SIMPLIFIED RETURNS MANAGEMENT STEPS

STEP #1 - CREATE RMA
  • Customer Support Starts RMA on Behalf of Customer
  • Or Customer Starts RMA via Online
  • Return Label Generated for Customer
STEP #2 - SEND PRODUCT
  • Customer Sends Product with RMA Label
  • Or Product Pickup is Scheduled for Customer
  • Product Pickup is Completed for Transit
STEP #3 - RECEIVE PRODUCT
  • Product is Delivered to Warehouse
  • Inbound Goods Receipt Processed
  • RMA Items are Processed per PowRShip Client Instructions
STEP #4 - UPDATE INVENTORY
  • Good Returns are Sorted to Inventory
  • Damaged Goods are Sorted Out
  • Inventory Updated in Real-Time for PowRShip Client Visibility

​SUPPLY CHAIN RETURN MANAGEMENT SERVICES

Professional Returns Handling

Remain in control of your returns, with specified returns handling, including:

  • Return to inventory, upon meeting specified quality control checks
  • Discarding damaged items, as instructed
  • Collecting returns and sending to specified location on set schedule
Home Pickup Services

Schedule pickup from home, as well as on demand pick up service for your very valuable shipments which requires returning.

Rental/Subscription Box Return

For the rental and product subscription-based businesses, high-speed returns is mandatory; as it creates opportunities to restock quickly and lets you rent out the products again faster and monetize efficiently.

Customer Returns Experience

We make returns easy for your customers, so they keep buying from you without worry. They can drop off the return at a select location or choose the convenience of pickup from home. All within PowRShip End-To-End Returns services which is available to all our customers

Returns Payment Options

We offer our clients a robust set of payment options and methods for their returns processing which makes it efficient for the variety of product return service options they provide to their customers. These convenient options range anywhere from home pickup service using mobile device wallets, credit cards, etc....

Disposition Selection

Although PowRShip performs all material handling to complete your customer returns process, you have full supervisory control on activities to be executed. You can choose what you would like us to do with the returns including inspection, ship to you or discard.

Why choose PowRShip?

High Quality Fulfillment and Shipping Services

As we engaged with most businesses, we noticed transportation accounts for nearly 80% of the expenses related to the average monthly 3PL and 4PL spend by customers. We are a 4PL solution built to optimize and control your shipping experience, expense, and service for D2C and B2B brands. We strive to provide our customers with the shipping experience they deserve, while positively impacting your bottom lines.

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